We conduct in-depth interviews with the senior leadership team to dig down into the fundamental DNA of your organisation. We then collate and draw out key themes and reflect our findings back to you with recommendations of what to do next.
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Because we believe vision is constantly being eroded by the attrition of the everyday, and like your spine, if it’s got bent out of shape, the limbs of your business don’t function well. Getting the vision back into the heart of your organisation may be essential for your future flourishing.

When morale was low at IKEA we helped them re-define and re-tell the story of the company’s founding vision to re-engage staff in a new way.

We dig deeper than online reviews and find out what your customers really think about your offering. Taking time to draw them out, share what they need and where the blind spots are.

We believe that customers are a critical part of your company’s ecosystem  - not just as consumers of your product but as experts of it - they “Experience” it in a way you don’t. Don’t keep them at arms length, invite them into a co-creative relationship.

Boden realised its young designers simply couldn’t imagine what life was like for a busy working mum. So we used our observational documentary skills to get under the skin of the customer and bring her to life.

We chair open and creative discussions with teams to encourage them to collaborate and dream the impossible together.

Because we believe that some of the best ideas often lie unheard in the hearts of people who think they are too crazy to mention. One of your team may already have the solution to your business issue - they’ve just never been asked in the right way!

These unheard perspectives are costing the business and if they can be drawn out and honoured the staff become stakeholders.

We take an all-angles audit of your comms - how are you speaking about yourself in presentations, online, on social media and in person? Are you speaking with one voice? Is it the right tone, the right personality for the business?
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In a 360 landscape, customers and clients have multiple touch points. As new technologies and platforms can dilute your message, we help you make sure that the heartbeat of your organisation can be heard in words, pictures, audio - whether over or under the line.

A growing tech business was struggling to show its personality in an ever-more remote business landscape. We helped them clarify their story, be confident about their identity, simplify their language and communicate in a unified way

Full throttle workshops with your board to help challenge assumptions and provoke fresh thinking.

We’re unfazed by status and celebrity, and in situations where it’s hard to challenge the current thinking, you need want a wild card element to raise bold questions to shake up the status quo. Whether presented as a lighthearted “party game” or more of a tough talking disruptor a session with Jeremy could bring some fresh fruit.

Participatory workshops to help you staff find their voice on camera, in podcasts and in person.

It doesn’t serve a company if your staff are too shy to speak up - whether sharing opinions and insights in internal meetings, or being an ambassador on social media or external comms. We’ve run workshops in person and online for global organisations helping release the valuable voice of your teams.

Novo Nordisk needed to harness staff insights from teams around the world to share learning on they extensive intranet. A series of vlogging workshops uniting staff in America, UK and Europe build confidence and capability to begin a stream of simple video clips  - and more importantly - the affirmation that their voices were valued.